ComplaintsforRM Platinum Construction LLC
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Complaint Details
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Initial Complaint
04/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife and I moved from the west coast to be closer to family. During our home search in NH, we came across *** ********** ** ******** **. It was being constructed but almost done. The home was being built by Rm Platinum construction LLC, in association with Bullfish investments LLC and worked directly with Ron H****** and Matt B***. After moving in, we had realized and brought to Mr. H******'s attention via phone and email, leaks in the foundation, leaks under the front door, no roof vents, a non residential window(single pane window explicetly for shed and unattached, non living space construction) installed above the kitchen sink, missing keys for the out side doors, malfunctioning garage door wall mount(can only open via button at kitchen door entry), floor joists too long creating shaking while walking thru the home(unnoticed until contruction was complete and weight from kitchen counters cause house movement when closing drawers), deck and porch attached to home via tiny wood screws, not bolts, cracks in the basement walls from floor to top of foundation, etc.. when asked to fix, Ron said "maybe one or two things they can fix(window not one of them)". Home was bought with VA funds, complaints pushed thru VA, Ron has ignored them, and his company does not carry new construction inssurance, which is why none of these issues are fixed. Now this veteran and his family have $15000 worth of repairs to fix poor workmanship on a brand new home constructed in 2022 by this company *all or specific documents/transcripts of communications provided upon request.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.