ComplaintsforJ&J Building and Restoration
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Complaint Details
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Initial Complaint
05/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
****** told me I needed a new roof and 2 new skylight windows for a small roof. The sum of $5,000.00. Aripped an old roof off, it was about 3 years old. About three week later I had a serious amount of water from a leak. It also ruined my ********** which I cannot replace because of the cost. Two weeks later another bad leak. That room is all wood. I was upset because he wouldn**;t come back to check his work. I am a senior 82 yers old and alone. I think he took advantage of me because of my situation. He charged $5,000.00. I paid him. The problem is still there.Initial Complaint
08/02/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The builder replaced the roof. First verbal estimate was $10000. The day he came to do the work he said removing the new gutter and replacing it would be an additional $500. He asked for 60% of total estimate up front. It was noted there was a shingle in the skylight in the kitchen. He told us that skylight was incorrectly installed. Total he was paid was $11000. The first days of July there was heavy rain and the new roof was leaking. Mr. H******* was called twice but did not return the calls. Ms. C***** was contacted and stated that Mr. H******* was very busy and could get there for a few weeks. Mr. H******* was emailed on 7/9 requesting he come see the damage and did not respond. A second email was sent 7/16 with photos of the damage stating we had to call another roofer due to the severity of the leak and he would be asked to pay for it. He did not reply. The kitchen ceiling, laundry room ceiling and a wall in the garage has water damage and the roof has new leaks!
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.