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Find a Location

Creative Imaginations Child Care Center, LLC has 1 locations, listed below.

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    Business ProfileforCreative Imaginations Child Care Center, LLC

    Child Care Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/24/2024

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Creative Imaginations Child Care Center, LLC offers child care services for ages 6 weeks to school age, located in Brookline, NH.

    Business Details

    Location of This Business
    108 Route 13, Brookline, NH 03033-2527
    BBB File Opened:
    7/20/2020
    Years in Business:
    5
    Business Started:
    12/14/2018
    Business Incorporated:
    2/1/2019
    Accredited Since:
    1/24/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CCCB-06871 for this business, issued by New Hampshire Office of Professional Licensure and Certification

    These agencies may include:

    New Hampshire Office of Professional Licensure and Certification

    7 Eagle Sq

    Concord NH 03301

    (603) 271-2152

    http://www.oplc.nh.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    6:30 AM - 5:30 PM
    T:
    6:30 AM - 5:30 PM
    W:
    6:30 AM - 5:30 PM
    Th:
    6:30 AM - 5:30 PM
    F:
    6:30 AM - 5:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Michelle Dickerson, Owner
    Contact Information

    Principal

    • Ms. Michelle Dickerson, Owner

    Customer Contact

    • Ms. Michelle Dickerson, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    My son is being evaluated for autism, so we wanted to help him learn more social skills and learn a new routine of going to school. We were upfront about his delays based off the information we had at the beginning of his care what the facility in early December 2023 who'd indicated it was fine. After only a couple days of his care with the facility we received our first ultimatum that if he didn't stop taking off his shoes indoors, we wouldn't be able to bring him the following week. We worked with him over the winter break to keep his shoes on and he seemed better. He also attends a preschool through the school where these problems were not brought up, so we struggled to fit in with the militant requirements and schedule. After a review completed by CICC siting that our son would do better in a more comprehensive-facility that would provide more specialized-care and threats that we would have to start picking him up for nap time which meant the facility we paid an exorbitant amount watched him for all of 5 hours a day we started looking into alternative care. Once we confirmed our 2 weeks notice our son's care was terminated less than 48 hours later stating that he was too difficult to handle. Our son has a sensory silicone brush he carries with him everywhere like a security blanket which had been sent with him to preschool that morning and hadn't returned with him after daycare when he'd been particularly difficult to console. After speaking with the owner of the facility they stated that his care was terminated after we'd expressed that we were withdrawing from the program although we'd agreed upon a 2-week notice. His care was meant to continue until early May 2024 which was when his new babysitter was set to start watching him but was terminated within 2 days of the notice. Less than 6 months of care, 3 ultimatums of his behavior, and when we finally state they are not the best place for a child with special needs we are terminated with a 19 hour notice.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Colleen H

    5 stars

    11/25/2023

    CICC is one of the best centers around! The owner and teachers genuinely care about the children and their development. Activities are fun, engaging, and the kids are always learning! I can’t recommend this center enough!

    Local BBB

    BBB Serving New Hampshire

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