Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Leone McDonnell and Roberts PA has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforLeone McDonnell and Roberts PA

    CPA
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Order Issues
      Status:
      Unanswered
      Our Commission signed an agreement in February 2021 in which LMR agreed to conduct a financial review of our Commission accounts. It was verbally discussed multiple times, and LMR committed, that we needed a final review product by August 1, 2021 for a presentation at our Commissioner’s meeting. When this meeting was re-scheduled, we again verbally and via email discussed that we could move the date back until September 1, 2021. LMR again agreed that we would receive a final product by then. It never happened. Our Commissioners from seven States and five Provinces were all very frustrated and disappointed that this report was not available to them when they met in September. As was our audit committee. We received several emails from LMR in the ensuing weeks and months, and only after we initiated the communication, each time saying that we would see a draft in the next few days, or soon, or that they were still working on it. The entire job was estimated to take only 40 hours. These promises also went unfilled. It is now 9 months past the date the review report was due. and that we would have the final report. We still do not have a final report, even though, to date, we have already paid $3,383, or 77% of the total estimate, with no useful product received on our end. There has been no response or communications received from LMR after our repeated email and telephone inquiries for many months. We did not pay their last progress invoice pending receipt of a final product.
    • Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I had hired Evan S***** of Leone McDonnel and Roberts PA to prepare business taxes for a partnership LLC I am part of which he did file at the very last minute. I had also asked him to prepare my personal taxes which he did not respond to, after reaching out again on 4/18 about preparing my personal taxes he said he didn't recognize my name and would indeed file an extension and prepare my personal taxes. I responded immediately with all the information he requested. This was the last correspondence I have gotten from him. I have sent multiple emails, phone calls, and voicemails for over a month since that correspondence and he has refused to respond to any of them. I have no idea the state of my taxes, or if the extension was even filed. For all I know I am late on my taxes and will be incurring a late fee for filing my taxes late. I have asked several times for a simple confirmation that he just filed the extension and he has not responded. Every time I call he is "in a meeting" I have left 3 voicemails in the past 2 weeks, and left messages with his assistant in addition to the countless emails and not a single one has been answered. I can't even use another company to prepare my taxes as I do not know if he has started anything and will attempt to charge me for those services. The unprofessionalism he has exhibited during this entire process is not only unacceptable but has put me in a position where my federal taxes have not been paid on time despite hiring Evan back in December of 2021.

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.