Customer ReviewsforTupelo Music Hall

The reviews below tell it like it is. A very nice venue in terms of the hall itself. Ample free parking. And the people who I have met working there, very nice and helpful. The acts they book are all very good. So why a one-star rating? Because of the absolutely terrible owner Scott. See my summary below of the most unacceptable situation I've ever experienced in 50+ years of going to concerts. And the rude, narcissistic, and completely clueless response by this owner was both incredible and COMPLETELY unacceptable. I will never spend another penny with this venue, even if they bring an all-star lineup of the Who, Beatles, Rolling Stones, Earth Wind and Fire all playing one night only together in a farewell tour. If you rescheduled "more than 200 events during COVID" as claimed, then it should be an exact science and patrons should not drive up to a dark hall, with emails NOT from the venue (and incredibly sent from an employee's personal account) in their spam folders or like mine never delivered. And to castigate, berate, and shame a customer - well, Scott, you don't deserve to be in business. Customers, please vote with your $$$ and put an end to this ** once and for all. No more Tupelo for me! ======= I am one of the folks who sadly drove up to your venue the night of 03/10/2022 to only find out then the concert event “It Was Fifty Years Ago Today” was postponed. A half-dozen other folks stood in the parking lot, and I looked at the “junk folders” on our email/phones. One found a junk mail message – not from the venue itself apparently, from an employee. The rest of us found nothing; I scoured my PC when home (an hour drive each way) – and I found nothing, even when I was . I did see the messages after the fact of checking the web site, Facebook, etc. Please forward me the email I missed and please have the manager give me a call. I’ve enjoyed several shows over the years at your venue, but this was an extremely frustrating experience.

I had credit on two shows. One act stop touring and another has cancelled for the last three years. They refuse to send me my money for these shows. They told me I could keep the tickets on credit but because I will not comply to Covid 19 restrictions I will not be returning to the club. I purchase my tickets way before Covid hit. These guys are unethical and rip off artists. The should not be in business.

Terrible they change vaccination policy after people buying tickets and won't refund money for those who will not comply. They all block people from their Facebook page who say they are contacting the BBB and NH state Attorney's Office, they need to lose their license !

I have supported this venue A LOT and now after my daughter bought concert tickets as a gift to my husband, they changed the restrictions to enter the venue and we can't go. They refuse to refund the cost even though they changed the terms so she is out $100. This is horrible business and I will make sure I get the word out. Scott, the owner obviously doesn't feel he needs any more business than what he has and he is extremely rude in dealing with the situation so It's easy to walk away from this venue.