Business ProfileforConstruction Services of NH, LLC

The job for which I dealt with CS NH was recovery/rebuild after a car plowed into the side of my commercial building, demolishing a tenant space bathroom. I am giving CS NH as high as a 2-star only because the immediate work they did to deal with water damage was handled promptly and in a businesslike fashion. From there things went downhill. For starters, CS NH wanted approximately 70% of payment on the rebuild quote up front--unheard of in the building industry, or at least in all my years of hiring contractors. They missed the original starting schedule they gave me, albeit with a decent excuse. However, on a job that obviously had real urgency associated with it, when I asked them to revise their payment terms for the job before I would sign an agreement, they stonewalled/"ghosted" me. For a week, emails, phone calls and texts to the project manager elicited no response except (sounds like car sales!) "I'll ask my manager." Towards the end of a week with no indication of a start date or that they would even do the job, I phoned the owner of the company. When I had not heard back from him in about 22 hours, I fired the company and had to start from square 0 to find a new contractor to do this urgent job.