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ComplaintsforFortified Exterior Solutions
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Complaint Details
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Initial Complaint
04/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Contract to repair damage from water leak underneath mobile home was written 9.30.23. $8,000 was paid to Fortified Exterior Solutions to demo rot, replace insulation, install new studs, subfloor. This contract was written by the owner of ************ (*************************) who subcontracted this work. Work was completed after 4 months of spotty attendance by February, 2024. Unfortunately, the contractors used equipment from my garage to include 3 tarps (never returned), shop vac (broken handle, extension gone) and other damaged items. The supervisor, *********************, visited to check on the job after my complaints. He left without arranging to fix electrical issues caused by workers, arranging for Bagster pickup or attaching a hose clamp to the furnace heating half of this house which was knocked off by workers. Further, the flooring was not laid properly with damaged boards, broken joints and uneven floor. Other contractors have told me that the floor will need to be ripped up and relaid properly.I have attempted to contact ********************* who is not accepting phone calls, text messages. A certified letter was also mailed with no response. The owner of ************ is willing to testify for our complaint, but he has not been able to communicate with ********************* either and unwilling to assist in our attempt to retrieve funds paid for improper work and metal roofing.My brother-in-law, *********************, paid $8000 to ********************* to finish the interior work here.Additionally, ** hired **** to install metal roofing on my house and outbuildings with a $9000 deposit.We are seeking refund of $8000 for work not completed and $9000 for roofing never done.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.