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Find a Location

Jesse James Roofing and General Contracting has 1 locations, listed below.

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    Business ProfileforJesse James Roofing and General Contracting

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/20/2023

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Jesse James Roofing and General Contracting offers services in roofing, carpentry, bathroom design and remodeling, deck building, exterior design, garage building and more.

    Business Details

    Location of This Business
    Hillsborough, NH 03244
    BBB File Opened:
    3/22/2016
    Years in Business:
    21
    Business Started:
    9/9/2002
    Accredited Since:
    7/20/2023
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Jesse James Carpentry
    Business Management
    • Mr. Jesse James Lavoie, Owner
    Contact Information

    Principal

    • Mr. Jesse James Lavoie, Owner

    Customer Contact

    • Mr. Jesse James Lavoie, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I hired Jesse to do a roof replacement on my sunroom. From the start there were issues with the roof replacement.His company also carelessly damaged my hot tub cover.with in 30 minutes of starting the job. Jesse came out twice to try to fix the issues.I was still concerned about the quality of the roof after Jesse told me it was perfect.I decided to hire a professional roof inspector.The roof failed for numerous things and it needs to be completely stripped and redone.This inspection was after Jesse personally looked at the roof twice and told me "it was perfect" When I asked how come no tarps or protection we're used while stripping the roof.Jesse reply was " **** happens."His company as they were stripping the roof.Threw shingles and nails all over the yard, and hot tub cover.They also filled my gutters with roof debris.When it rains my gutters are so full of roof debris they over flow. His unprofessional attitude and poor craftsmanship is clear by his statement and failed inspection report. I'm looking for the following reimbursements.I have every intention of Holding Jesse accountable though the courts if I'm not reimbursed.I have all the documentation, failed inspection report and invoice for these requests. $1375 my deposit $1100 hot tub cover replacement $200 roof inspection $238 gutter cleaning company If you don't reimburse me for these things and we go to court. I **** also be holding ***** accountable for water damage if the roof starts leaking. I **** also be seeking -Lawyers fees -court fees -my lost wages for court days. I would like to have this resolved quickly so I can go ahead and have the roof redone correctly.The sooner I have it redone.The less chance of my home incurring any water damage. All I wanted was a good quality roof at a fair price.What I got was a very poor quality roof replacement that needs to be completely re done.my property was also damaged during the job. Thank you ****
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Peter B

    5 stars

    05/29/2024

    Awesome work, no worries! Very thorough and great clean up!

    Local BBB

    BBB Serving New Hampshire

    BBB Reports On

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