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ComplaintsforMWS Horse Transportation LLC
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Complaint Details
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Initial Complaint
03/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I contracted with MWS Horse transport 15 Plain Road, Hollis, NH 03049 on October 3, 2022 to haul my horses from Syracsue NY to Aiken SC,Feb 1 2023, and return end April 2023. I provided a check deposit of $1,750.00. The hauler Christoper S***** and his business partner Karen S***** did not provide the service, stopped responding to my requests for information and finally stopped responding to my requests for refund of my deposit for services not provided. They left me without a hauler and have not refunded my deposit and do not respond. I have noticed that they have removed their social media page as well. I do have text confirmation that Chris S***** said that he can't not haul my horses per agreed upon contract. I also have text in which he said that he will refund me within 30 days of 2/1/2023. I have received no refund and no contact by MWS to arrange for payment or discuss the issue and try to resolve. They took my money and that is it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.