Business ProfileforAdvanced Spa And Pool

I contacted ASAP Pool to schedule a pool closing. I informed them that we had closed our pool about a month ago and the pool pillows had already deflated and we’re concerned we couldn’t keep it that way for the winter. They scheduled an appointment for us and told us we would need to purchase two new pillows from them in addition to the service call which I agreed to. Three gentlemen came the day of the appointment, uncovered pool, replaced pillows, and recovered. Within four days of their visit, I awoke to find the pilllows no longer secured and had shifted to completely opposite sides of the pool. I contacted ASAP and was told that the pillows will shift and would be fine. However, after investigating further, the pillows are always recommended to be toward the middle of the pool in order for even distribution of the ice. With the pillows off to the sides, it can put a strain and pull on the cover. The whole reason for me paying professionals to close my pool was so that it would be done correctly and I wouldn’t have to worry. Unfortunately, I paid over $200 for a service call that I’m going to go need to do again ourselves.