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Find a Location

Puppies on The Run has 1 locations, listed below.

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    Business ProfileforPuppies on The Run

    Pet Store

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5 Lowell Rd, Hudson, NH 03051-2852
    BBB File Opened:
    11/9/2016
    Years in Business:
    8
    Business Started:
    6/8/2016
    Alternate Business Name
    • Puppies On The Run Corp
    Business Management
    • Nora Marshall, Incorporator
    Contact Information

    Principal

    • Nora Marshall, Incorporator

    Customer Contact

    • Nora Marshall, Incorporator
    • Selena Langis, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I purchased a 4 month old puppy from this establishment as a pure bread golden retriever - after two different vets reviewed the documentation they felt the paperwork was not legitimate so I did more research and could not locate the breeders address… or find them listed anywhere online as breeders. When googling their address it brought me to a place with miles and miles of farm fields (but no actual buildings or homes) which confirms my suspicions this is all fraudulent. I tried contacting the vet who processed the records and they were unwilling to send me documentation of their records of this dog on the dates that I requested. I have had multiple training classes with this dog and she is terrified of everything which from the vets and dog trainers have confirmed their experience of this behavior is from unsocialized dogs from puppy mills. This puppy is at 10 months old terrified of everything even with constant training and positive reinforcement… and still not potty trained… even after so so so much work, this is such a shame. I wish I had thought more about what I was doing and realized this “pet store” was participating in unethical practices and I paid $1850 for this poor puppy and feel like I rescued her based on her plethora of behavioral issues… so sad. What is sad is that I contributed to the puppy mill industry. This place should be shut down!!!!
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sean G

    5 stars

    02/02/2024

    I have been visiting Puppies on the run for over a year, I wanted to get to know how this business worked, During this time I got to know the staff and how they did things. I had the confidence needed to make the right decision in getting my first puppy ever. I do not regret anything! My experience was 5 star and my puppy is beyond happy and healthy! So thank you Puppies on the run! Keep doing what is best for all the puppies that need homes!

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