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Complaint Details
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Initial Complaint
11/10/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
The CEO overstepped the proper boundaries of ethics and misappropriated the monies owed me from the closing. The person in charge of the money needs to be able to be trusted. In July 2022, I was contacted by the CEO of this business who was hired to perform the closing on property to which I held a mortgage and was owed past due child support of $20k. In order to receive the child support money owed, a Mortgage Release “urgently” needed my signature, but, I knew, my signed release could not be utilized until the day of closing, because the money from the sale would not be available until then. Phone calls and emails were exchanged, all with the intent of $20k coming my way as soon as my signed release is received and the closing occurred. Closing was September 20, 2022. I called a few times and inquired about my check but was told I needed to speak with the CEO was was out with no known return date. About 2 weeks later, I Received a Fed-Ex envelope with two documents only. 1) a check for $18k (noted on stub that $2k had been previously paid to me) and 2) a faded copy, of the front only, of a check dated (?)2013 made out to me for $2k. That’s it. No cover letter, no cancelled check, no signed by me receipt for the $2k or note that it was intended towards child support. I immediately emailed the CEO to inform her that she is in error, this was wrong. That $2k was NOT for arrearages. What is going on? How or why would she have anything to do with court ordered child support? Is it possible there were other transactions between exes in 12 years? This Broker is not a judge and has no AUTHORITY to modify the monies legally owed to me. Had she received a plethora of similar checks would she have taken all $20k ? It’s only because the Broker is in control of the funds that she was able to do this. I demand the full amount of $20k legally due me.Business response
12/20/2022
Information was provided to me at the last minute that confirmed that this party was due less than the $20,000 previously agreed to. The matter is still unresolved at this time.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.