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          Manchester Collision Center has 1 locations, listed below.

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            Business ProfileManchester Collision Center

            Auto Body Repair and Painting
            BBB accredited business

            Contact Information

            150 John Devine Drive

            Manchester, NH 03103

            Get Directions
            Visit Website
            (603) 634-0700

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 8/26/2010

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers auto body repairs and painting services.

            Business Details

            Location of This Business
            150 John Devine Drive, Manchester, NH 03103
            BBB File Opened:
            2/14/2005
            Years in Business:
            30
            Business Started:
            12/30/1993
            Business Incorporated:
            4/30/2007
            Accredited Since:
            8/26/2010
            Type of Entity:
            Corporation
            Alternate Business Name
            • Autofair Collision Center
            • Autofair Used Vehicles, LP
            Business Management
            • Mr. Jason Lacroix
            Contact Information

            Principal

            • Mr. Jason Lacroix
            Additional Contact Information

            Fax Numbers

            • (603) 634-1798
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/21/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I brought my truck to be fixed here and boy was that the worst decision of my life!!! they did NOT repair my vehicle to pre-accident condition, I have a 2018 Ford F150 and the shop doesn't care what the end product looks like, there just there to collect a paycheck from your insurance company just to leave you stranded... Take my advice and bring it somewhere else!!!! I will even supply photos to this review just to show everyone what a great job they did!NOT!!!!! Like wow I would love to work for a shop that doesn't care about their customers and their vehicles! And **** if you make it to Aaron, he's a complete *****... First he calls to ask what to replace, like are you serious guy? Then hands me the keys when I pick it up just to find out the repairs done don't actually match OEM specs! Then I bring it back and they take it for another day to fix their mistakes! And they hand it back and I swear it looks like they never even touched it!!!! I held off writing a bad review in hopes that they would fix the issue at hand but they failed to do so, so here I am letting everyone know to steer CLEAR of this PLACE!!!!!!! Ohh BTW I only came here bcuz it was recommended from the dealership I bought the truck!!!! Completely disgusted as a customer at this point!!!! Saying it's an industry standard is a load of crap! It's shotty work and the shop knows it! So to sum it up they took $7200 for the repair and failed to repair the vehicle to pre accident condition and continuously lied to me. Accident was early March and they took my vehicle for an entire month and didn't do much with it in my opinion, lied to me about Ford working on the vehicle.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Holly B

            05/25/2023

            Gave my car back to me with the same issue, twice!! Claim didn't touch passenger side tho frame was bent......gave car back to me with passenger tail light sticking out.....nice work!!

            Manchester Collision Center Response

            05/30/2023

            Manchester Collision stands behind out lifetime guarantee on the work that was done. We have offered to put Mrs. ********** in a rental while we supplement the claim for additional concerns. The frame was not bent, there is a slight gapping due to the tail lamp pocket that the tail lamp sits in being slightly imperfect. The claim was down the driver's side of the vehicle with some overlap to old damaged on the passenger's side. The vehicle has been in a prior accident, so the gapping was assumed to be related to the previous impact. We would be happy to bring the vehicle back in and get the insurance company involved to rectify the issues, unfortunately Mrs. ********** is not in agreement to bring it back to rectify the ongoing issues.

            Local BBB

            BBB Serving New Hampshire

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