Business ProfileforCity Fuel

First I wanted to Thank the drivers who go out everyday to provide people with oil and good customer service!!! So I wasn't paying attention to the oil gage and I ran out.. thats My fault yes and do I feel bad the oil driver would have to take extra time and complete another step during delivery, yes... I called to set up delivery and the secretary that answered the phone... was very Unpersonable and rude with her tone when I was explaining the situation... Still not a big deal I understand sometimes people don't have good days. I was told delivery would be for the next day and to make sure someone is home so the driver could bleed the line... I asked if there was a certain time I could expect them... And I was told they just go out and deliver all day... OK so that's fine I understand... I stayed out of work to wait until 2pm to receive delivery.. as I'm waiting at the door the driver fills the tank and then proceeded to drive off. Ok misunderstanding I will just call and straighten it out... when I called back to let them know what just happened, the same secretary .. had rudely told me that I didn't tell her that I completely ran out... Even though I did and she asked me if I had put diesel in the tank... First time dealing with oil so I had no idea that I could even do that... Also as I was telling her I had asked her at what point should I expect the driver she rudely cut me off and completely tried telling me this is my fault because I didn't tell her that I ran out and the driver needed to bleed the line because she didn't mark it down (so she really thinks she couldn't possibly have make a mistake and apologize)...this is the point where I will be taking my business elsewhere.... Now I'm stuck waiting longer for someone to come back because this woman didn't mark my account correctly and completely blamed me for it! I can be very understanding but this is just unprofessional! Admit you make a mistake and apologize! It's not that hard! Lost a customer!