Business ProfileforCertaPro Painters of Southern NH

Hi,As a Combat Veteran of the U.S. Army, it takes a lot to make me upset as I am with ************* and Certapro. For ones to claim to be the prime go to for interior and exterior painting, I am completely baffled. I DO NOT recommend using this franchisee of Certapro Painters, *********************** and his team have done nothing but stone wall the hack job you would call painting of our house. Our house looks good from 50ft way, any closer and you can see the terrible workmanship. they continue to just ask for pictures of their terrible work after they have been out themselves and seen it and taken the pictures too. I paid $8,000 to have my house painted and my house looks terrible. Timeline:June 2023 -Painted from Yellow to Red with 1 coat of primer and 2 coats of red.-Had 1" plug holes Bondo over the holes to make siding smooth. September 2023:-Paint is already flaking off in multiple areas -Plug holes begin to completely expose -Notified **** and sent pics on September 7th 2023 -September 11th 2023, **** comes and takes pics himself and tells me he will get this taken care of.October 2023:October 2nd I text **** and he calls tells me he's working on it, never ends up calling or scheduling anything February 2024:Feb 12, I directly contact the owner ************* and let him know I have not been talked to or put on any schedule to address my house.-**** says **** is on vacation and will follow up once he returns, this will become a common theme.May 2024:-May 1st I call and speak to **** and tell him I want this issue fixed and that I would like to talk to Will the Owner, who so happens to be on vacation and will return the follow week.-May 10th I follow up since I had still not heard back and he's unavailable but somehow he emails directly stating a 3rd individual will be coming out to take more pictures.