Business ProfileforCTC Construction Corp.

Work done on 9/28/2023 Hired to repave a section of the driveway outside the garage. Paid 50% deposit on 9/21/2023 via check and remaining 50% they needed right upon completion. Total paid $2750 ISSUE: the new paving job has created massive dips on the driveway which did not exist prior to the fix. My concern is the water sitting in those sections will create damage & come winter, it's going to be dangerous once ice forms. Initially owners wife Tiffney who answered calls/emails seemed responsive. Totally different story once work was completed and I left voicemails to share feedback, no response. When i finally get a hold of Tiffney around 10/17/2023, her response was there maybe a rodent issue but she will send someone to look at it. Ridiculous excuse! 10/19 Brian T**** emails that there was no warranty & that's a lie. Prior to sending initail 50% deposit I was assured that they will take care of issues if any. (or else would have taken my business elsewhere).Also when I paid the final 50% I told Brian that once we can walk/drive on it and depending on weather, I will contact them if there are issues. He assured me that it will be taken care of. He claims that his brother in law who came to give an estimate had suggested doing the entire driveway. Another lie. I explained that if they do a good job, then down the road we can go back to them for more business once funds are no longer tight. Why does the owner have to rub it in, not once but in both his emails that I have funding issues. That was unprofessional. Regardless of my financial situation, I paid them the amount quoted. So they need to stand by fixing the issue due to their poor workmanship. To think that they RUSHED through the job and were done in around 2 hours. I gave them the opportunity to fix the issue. When they started to lie, I told them of their terrible customer service and response and that I will share it online. Got another rude email that he can file suit for defamation. Please help