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ComplaintsforSD Lawn Services & Landscaping
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Complaint Details
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Initial Complaint
08/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Our plow guy, Stephen D********** offered to do landscaping for us. He said he does that, plowing & other side jobs. He told us he'd be cutting down some weak trees, putting stone in where all the mulch is (around house & front yard trees), moving a small tree (that is touching our house) to another location. He said the first mow he does would be free, and that he would weed up overgrown plants & cut a couple off of our fence that was growing. He offered this in March 2022. He said he just needed an up front cost of $1500. We gave it to him (no need not to trust him, he's been our plow guy for a few years now). I have attached all the text my husband & I have had with Steve throughout this process. He took so long to start by mowing, that by the time he did, the grass was so tall it took him a few trips to get that done. Then there was some more waiting, and some communication. He finally had someone come trim a few long hanging branches, take some overgrown bad plants, dug around the mulch around our trees & took plants off our fence. From there, it's been no work, lack of communication & no money back or even an invoice of what was done & how much money of ours he still has. There is still work to be done, but he's not communicating so we just want the rest of our money back at this point, or have him finish the job. I doubt we'd use him for landscaping again, though.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.