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Find a Location

Best Fitness Nashua has 1 locations, listed below.

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    Business ProfileforBest Fitness Nashua

    Health Club

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    55 Northeastern Blvd Unit 4 Best Fitness, Nashua, NH 03062-3131
    BBB File Opened:
    7/22/1997
    Years in Business:
    27
    Business Started:
    3/1/1997
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Best Fitness
    Hours of Operation

    Primary

    M:
    5:00 AM - 10:00 PM
    T:
    5:00 AM - 10:00 PM
    W:
    5:00 AM - 10:00 PM
    Th:
    5:00 AM - 10:00 PM
    F:
    5:00 AM - 10:00 PM
    Sa:
    6:00 AM - 6:00 PM
    Su:
    6:00 AM - 6:00 PM
    Business Management
    • Mr. Rich Harvey, General Manager
    Contact Information

    Principal

    • Mr. Rich Harvey, General Manager

    Customer Contact

    • Mr. Rich Harvey, General Manager
    Additional Contact Information

    Fax Numbers

    • (603) 889-2472
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/12/2022

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    Signed up for a 6 month personal training plan. They continued to bill me after the 6 months even though I went into the gym in person and followed all their rules, signing a notice I do not intend to continue personal training beyond the original 6 months. These 2 charges are Best Fitness continuing to charge despite me ending personal training Sep 4 ABC*BEST FITNESS NASHUA NH $583.33 <---- Not Authorized (Fraud) Aug 4 ABC*BEST FITNESS NASHUA NH $583.33 <---- Not Authorized (Fraud) The below charges are all authorized under the original 6 month personal training plan that ended in July Jul 4 ABC*BEST FITNESS NASHUA NH $583.33 Jun 4 ABC*BEST FITNESS NASHUA NH $583.33 May 4 ABC*BEST FITNESS NASHUA NH $583.33 Apr 4 ABC*BEST FITNESS NASHUA NH $583.33 Mar 4 ABC*BEST FITNESS NASHUA NH $583.33 Feb 4 ABC*BEST FITNESS NASHUA NH $583.33
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joshua P

    1 star

    10/03/2021

    Horrible. Used to be my favorite place to work out, too. The club manager is just awful. The worst thing about the gym. Extremely customer unfriendly and is incredibly cold towards hardship situations. I would not reccomend this gym if you prefer a management that actually cares, rather than how much money they can pull out of its members by trapping them into commitments and cancelation fees.

    Best Fitness Nashua Response

    10/04/2021

    ****** called into the club on 9/28/2021 inquiring about canceling his membership. His membership was 2 months past-due at that time. Per the terms of his membership agreement, he is responsible for paying any past-due balance in order to cancel his membership. All memberships are subject to a 30-day notice which may be provided by visiting the club or by mailing a signed letter to the club. This member was already 2 months past due when he initially inquired about canceling, so the balance will not be waived.

    Customer Response

    10/04/2021

    I should not have to worry about cancelling a gym membership while 2 of my immediate family members were either terminally ill at the time or passed away. You have predatory business tactics and seem like you are only about the money. I will not be reacting my review and have already told several friends to leave as well. Do I need to involve a lawyer here? 🤔

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