Business Profilefor1A Auto, Inc.

I ordered a set of front cv shafts for my 2009 Audi a4 quattro a month or so back and got them installed a few weeks after getting them. After installing them there was an huge vibration from the front of the vehicle. upon further inspection the brand new front cv shafts are not centered on the cv joints at all. I removed them and reinstalled the old set and no longer had the issue. I contacted 1a auto to return the defected parts and get a refund. They asked for my vehicles vin and I sent the vin witch is wausf78kx9n012918 and they responded saying that the parts I ordered only fit an Audi a4 Avant of the same year and that since I installed a part that wasn't meant for my car they would not be responsible. After looking up the part number for my order on their website it did in fact come up as cv shafts for an Avant but My receipt stated that they were base model shafts. I responded with a copy of my receipt that stated I ordered cv shafts for a Base Audi a4 Quattro not an Avant. They responded that since my car has the premium plus trim package that they still aren't the correct shafts even though all the premium plus trim package is just a amenities package for the interior and some added features on the exterior and doesn't affect the drivetrain, and per Audi's websites my car is classified as a base model since its a sedan.