12 Customer Reviews
Review from Matthew B
5 stars08/06/2024
This place truly lives up to the name Best Ford. ***** was very professional and personable. He made the experience easy and efficient for us to test drive and process of purchasing the vehicle. **** the finance guy was also very knowledgeable about all things financial and made it easy to understand all aspects of the sale. Thanks to them and the dealership for a great experience. We will definitely be back in the future to purchase another vehicle.Review from Joshua P.
1 star01/26/2024
Management there lied to customers and had my wife sign my name on the loan paperwork because they screwed up never mind the issue on the truck run away they lye cheat and steal!! STAY AWAY I will never returnReview from Dean K
5 stars12/18/2023
Just completed my 3rd f150 purchase in the last year with Best Ford and they made it quick and painless. I will purchase from them again.Review from Kassandra P
1 star08/18/2023
NEVER GO TO Best Ford of Nashua!!! This place is selling a STOLEN truck from Texas! This truck states it only has 20k miles- LIES- it has over 200k. When someone was purchasing Ford was having “title” issues with it and not returning their calls. Luckily they have resources who looked up the truck and found out it was stolen out of texas and what the real mileage was. Ford claimed they “had no idea” but yet here it is still listed! SCAM DEALERSHIP !!! ****************Review from Cody M
1 star06/12/2023
STAY AWAY! Horrible experience, bought a used truck, i was assured everything was fine after bringing up concerns of rough shifting and rough idle during the test drive. I brought it back the next day to get a state inspection and the tech's looked it over, passed the truck, and assured me everything was normal. The salesman then drove the truck 50 minutes to drop it off with me and again assured me the truck was great, and there were no issues with the truck and the mechanics have looked it over. Took it to a different dealer after having it for a week and it ended up needing the transmission rebuilt, cam phasor, wheel bearing, throttle control valve and more! I have so far been without the truck for 42 days, and the bill is HUGE. The dealership is still unsure of the exact issues, and they are contacting the Ford field Engineers for support. It is difficult to contact the dealership and my calls will not get. Horrible people. They do not care about the customer, only the sale. Please do not buy from them.Review from Debbie D
1 star04/29/2023
I financed a car through bestford and it's a junk. I can't afford to fix it. Now I'm stuck with a car I can't useReview from Jake N.
5 stars03/30/2023
Recently I purchased a used 2022 Ford Explorer. The Manager Scott and Sales man John were quick to action to get me top dollar for my trade in and make the purchasing process as seamless as possible. John even purchased new all weather floor mats for the car to replace the carpeted ones. Judy in finance was also fantastic in working out the finance and setting up the best monthly payment. Thank you to everyone at Best Ford.Review from Robert W
5 stars02/24/2023
Just before Christmas, I visited Best Ford. I was looking for a used King Cab pickup truck in decent condition. The salesman, Will, was very professional, in addition to being an outstanding gentleman. I was presented with a 2014 Ford F-150 STX. During their inspection, they discovered a chip in the windshield, and installed a new windshield (no extra charge.) I ended up buying it. I immediately took it on a 2000 mile shake down cruise to visit family for Christmas. It was and is absolutely flawless. I found that it had been VERY well cared for by previous owners, it was in excellent condition. So I've had it now for 2 months. It's a truly excellent vehicle. Based on my experience, I highly recommend Best Ford. I especially recommend Will as a salesman! One caution: have your financing established and in order before buying (unless you plan to use dealer financing.) But that is true with any vehicle purchase from a dealer.Review from Arline B
1 star02/10/2023
Was texting back-and-forth with the sales person from best Ford in Nashua to inquire about a ranger, until I found out they are $8000 over MSRP. That is ridiculous and a rip off to the customers they can keep their vehicles I like dealing with honest, people, not people that are going to rip me Off and take advantage of their customers with them in their pockets!!!!!!!!!!!Review from Robert T
1 star09/07/2022
BOUGHT 2013 Ford edge in july 2022. Waited over an hour for the finance guy to see if my boyfriend and i could get credit. After waiting we were told to go home and wait Monday. Well I waited for Massachusetts Plates to be put on the car in in a week. It took over 2 weeks for the deal go to the DMV. Then I was going to pay my first payment, little did I know the Vin number and the year of the car was totally incorrect. I'm being told by the dealership I have to do paperwork all over again and possible check my credit score again. They fired Ambrelio who was the fiance guy, but the head of the department Judith would provide any compensation for screwing up the paperwork. Not even the GM would call me. Never buy a car from EVER
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