Business ProfileforGreen Granite Inn

On April 5th me and my husband made Plans to go to **. Since I knew my family and I stood at Green granite inn in the year ************************************************************************************************************* which was ******. We travel about 4 hours I made a called book a reservation on April 5th we told them we would get there around 11pm luckily we got there went to reservation and he had two young man who he spoke to he then came to the car to tell me that they didnt even have a room ready for us we waited 45 minutes for our room. The guy at the desk told my husband they were overwhelmed and gave everyone a room. Anyhow the 45 minutes passed and he finally told us we can go once we got there he didnt even have a curtain for our the shower. We got to the room and we saw people trash in our room we saw some covers either with chocolate stains or period stains, inside the shower there was snot and in the bathroom there was someone tampons. The room service was disgusting. With that being said we slept in the other bed I paid $129.98 for the stay for one night . The next day I knew we needed more time I ask my husband to go to the front desk and ask if we can get a different room the guy said there isnt anything available. But we ask to have our room cleaned he said he will let the cleaning service know about the situation. We stood out from our room for the cleaning service to do their job and once we got back the room was still the same we went to the front desk and spoke to the young man who took us on our first stay he said he will do a refund he said he will split the stay in half so that meant I got $129 back for my first stay. We were okay with that he told us it would take 4-5 days to see the return and I said okay I checked my bank account and nothing . I have been calling this place since April ***** and all I get is the manager only does the returns I been bounce back and forth and no help whatsoever.