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          Find a Location

          Rye Energy has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Rye Energy

              225 Greenleaf Ave Portsmouth, NH 03801-5326

            • Rye Energy

              164 York St York, ME 03909-1314

            • Rye Energy

              658 Daniel Webster Hwy Merrimack, NH 03054-2712

            Business ProfileRye Energy

            Fuel Oil
            Multi Location Business

            Contact Information

            225 Greenleaf Ave

            Portsmouth, NH 03801-5326

            Get Directions
            Visit Website
            (603) 964-8900

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Rye Fuel offers heating oil and 24 hr. service, installation of new heating equipment, products include diesel, #2 fuel oil, kerosene and mobile blend.

            Business Details

            This is a multi-location business.

            Find a Location

            Rye Energy has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Rye Energy

                225 Greenleaf Ave Portsmouth, NH 03801-5326

              • Rye Energy

                164 York St York, ME 03909-1314

              • Rye Energy

                658 Daniel Webster Hwy Merrimack, NH 03054-2712

              Location of This Business
              225 Greenleaf Ave, Portsmouth, NH 03801-5326
              BBB File Opened:
              11/23/1999
              Years in Business:
              25
              Business Started:
              6/1/1999
              Business Incorporated:
              7/6/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of MBE1300775 for this business, issued by NH Department of Safety - Division of Fire Safety

              These agencies may include:

              NH Department of Safety - Division of Fire Safety

              33 Hazen Drive

              Concord NH 03305

              (603) 223-4289

              https://www.nh.gov/safety/divisions/firesafety/

              BBB records show a license number of 6205 for this business, issued by New Hampshire Department of Safety

              These agencies may include:

              New Hampshire Department of Safety

              33 Hazen Dr

              Concord NH 03305

              (603) 271-3575

              https://www.nh.gov/safety/

              BBB records show a license number of GFE0805338 for this business, issued by NH Department of Safety - Division of Fire Safety

              These agencies may include:

              NH Department of Safety - Division of Fire Safety

              33 Hazen Drive

              Concord NH 03305

              (603) 223-4289

              https://www.nh.gov/safety/divisions/firesafety/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Rye Fuel Company, Inc.
              • Petro Home Services
              • Rochette Oil Service
              Business Management
              • Ralph Freeman, General Manager
              • Joyce Gratton, Operations Manager
              Contact Information

              Principal

              • Ralph Freeman, General Manager

              Customer Contact

              • Ralph Freeman, General Manager
              • Joyce Gratton, Operations Manager
              Additional Contact Information

              Fax Numbers

              • (603) 436-7982
                Primary Fax
              • (603) 424-4613
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/14/2021

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              Hello, My name is ***** *******. I called Petro Home Services to complete a zoning project for my heating system. I was informed I would not be charged unless the project was accepted and completed. That the initial consultation would be free of charge. Petro Home Services scheduled an inspection of my heating system which resulted in an inexperienced gentlemen arriving at my home, informing me he could not complete the work and leaving in a total of 2 minutes. I then received a bill for $105.00s in the mail. This is simply unacceptable. I called customer service who informed there is nothing they could do about this matter and that all service has a fee. I am absolutely disappointed in the technicians and Helena from Petro's customer supports service. I would like this bill compensated by the company and an apology in writing.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Julie N

              03/28/2022

              Feel like I've been scammed. Told the person when I signed up for the promotion I do not get auto fills. He yesed me to death. Didn't call and they placed oil in my tank. Told them I wasn't having auto fil so they charged my account the promotion price of 100. It's not right and was told I wasn't going to be auto fil but did it any way. I shouldn't be responsible for there error. Beware

              Rye Energy Response

              04/05/2022

              The Promotion offered by our company is for Automatic delivery customers only, who must remain on automatic delivery for 1 year. With that, a credit of $100.00 is placed on the account. If the customer does not remain on automatic delivery, the $100.00 is charged back to the account. Customer took the initial delivery, and when the second delivery was made, only took 18 gallons, obviously took oil from another supplier. When approached with this, said did not want to be on automatic delivery. We then explained the program again, and that the $100.00 would be charged back to the account.

              Customer Response

              04/06/2022

              I don't think you understood me. I told you up-front I didn't want automatic delivery because I work with a few oil companies and who ever had the best price I go with. My son is a plumber. I did not need any boiler services. I'm not sure if you understood that. You told me that was fine. I would have never went with that had i known it was automatic delivery. I also told you I don't want a bill all the time. This is why I'm having problems understanding this. Because I was upfront with you. And I feel scammed

              Local BBB

              BBB Serving New Hampshire

              More Info on Local BBB

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