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Find a Location

Insurcomm, Inc. has 1 locations, listed below.

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    Business ProfileforInsurcomm, Inc.

    General Contractor

    At-a-glance

    Customer Reviews

    2.75/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers water, fire, mold damage cleaning, and restoration services.

    Business Details

    Location of This Business
    290 Heritage Ave Suite 1, Portsmouth, NH 03801
    BBB File Opened:
    12/9/2004
    Years in Business:
    28
    Business Started:
    6/25/1996
    Business Incorporated:
    6/25/1996
    Type of Entity:
    Corporation
    Alternate Business Name
    • Insurcomm Construction, Inc.
    Business Management
    • Neil Robbins, President
    • Doug Indelicato, CEO
    Contact Information

    Principal

    • Neil Robbins, President

    Customer Contact

    • Neil Robbins, President
    • Doug Indelicato, CEO
    Additional Contact Information

    Fax Numbers

    • (603) 373-6214
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/25/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    My condo was ruined by a faulty HOA sprinkler system on 2/5/2023. Insurcomm was called in by the HOA to store what the unit owners wanted to save. We were informed by Insurcomm, John B*****, that the only things the individual unit owners would be responsible for storing are the refrigerator and stove. Thus, I did not store. My furniture was ruined and i labeled all of it to be salvaged and NOT to store. I had several conversations with the HOA treasurer and have a witness to the conversations with Insurcomm. However, they filled 3 storage units with my furniture and bedframes that should have been disposed of. My insurance company nor I ever received a quote. I did not intend to pay for their services. In the end, Insurcomm sent me a bill for $7500 to store things that I did not authorize. They held the things I wanted until I paid $3500, pay a moving company $500 to empty storage and they do not have several items that I marked as KEEP. They have threatened to take me to court if I did not pay so I did. Now I have a garage full of things that I need to dispose of and not the things that I truly marked as Save that are worth approximately $2K.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gary K

    5 stars

    01/10/2024

    Sustained water damage to Condo. Insurcomm was a recommended vendor by my insurance company. They have been responsible for damage assessment, demo of damaged area, preparation of the estimate for the insurance company adjuster and project manager for the reconstruction. I have had a very positive experience with Insurcomm as the reconstruction is almost complete. Has been easy from the point of a one stop company for all the phases. Would use them again.

    Insurcomm, Inc. Response

    01/12/2024

    We are happy to assist you during this stressful time. And we appreciate your positive feedback.

    Local BBB

    BBB Serving New Hampshire

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