Customer ReviewsforInsurcomm, Inc.

My office was severely damaged by a drunk driver causing me to close my business for more than two months. Tom S. with Insurcomm was very helpful and kept me informed all through the process. He delivered what he promised and on the time line he stated. It was very frustrating that the time line was so lenghthy. Coordinating with the several insurance companies took quite a while to get repairs completed. I know that dealing with and wanting insurance companies to part with money is difficult, but it seemed that my insurance company and Insurcomm are the better choices. As for the initial meeting and Insurcomm's cleaning and care for my property, I have nothing but positive things to say. The workers did a great job cleaning up the mess and taking care of and storing undamaged property. I hope I never need this type of service again as it is emotionally draining, but if i did, I would not hesitate to call 'Tom from Insurcomm' again. He made the process go as good as it could go.!!

We had a flood that impacted three units in a condo. Insurcomm started demolition and had the place gutted without getting a building permit first. As a result, the HOA got charged double for applying. They didn't care. They said it's just another line item on the insurance claim. Also, they never provided me with an estimate or any cost information. I told them not to do anything that would not be covered by the HOA insurance. They sent me a bill for $7500. They claimed they stored my goods but all of my furniture and appliances were not kept. I had a few boxes of clothes and kitchen goods that we packed. I was told by one employee this is covered by the master policy. Now they're coming after me for it and the items are not even worth 1/10th of the amount they're charging. They also never inventoried my things so they have no clue what they have of mine. Also, I had 4 televisions in perfect working condition. They told me I could not take them. They had to be destroyed. Same with the furniture. Next thing I know, their staff is taking the furniture. I''m happy it got recycled but they told me everything had to be destroyed. Make sure you check what they're charging your insurance company.Now that I see the other bad reviews I am so mad that our HOA hired them and they haven't even started construction. I just got notified that they are taking me to small claims court. Not getting a building permit and not providing COIs when requested is not a small claim. I was hoping others who had a bad experience would help me out.

I hear a lot of “wow” we do everything. Customers are our focus. The real truth it is the money not the customer. And how do I Know?? Anxious to have sign off to do it all. Had a fire . They did a $1800. tarp job on the salvageable. Leaked No poured in from day 1. Have plenty of pictures/ videos for proof. More to come so be careful