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Find a Location

Key Acura of Portsmouth has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Key Acura of Portsmouth

      2219 Lafayette Road Portsmouth, NH 03801

    • Key Acura of Portsmouth

      137 Lafayette Rd North Hampton, NH 03862-2410

    Business ProfileforKey Acura of Portsmouth

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Key Acura of Portsmouth has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Key Acura of Portsmouth

        2219 Lafayette Road Portsmouth, NH 03801

      • Key Acura of Portsmouth

        137 Lafayette Rd North Hampton, NH 03862-2410

      Location of This Business
      2219 Lafayette Road, Portsmouth, NH 03801
      BBB File Opened:
      4/10/2018
      Years in Business:
      7
      Business Started:
      4/19/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Key Motors of North Hampton, LLC
      • Key Acura of North Hampton
      Business Management
      • Ryan Gendron, General Sales Manager
      Contact Information

      Principal

      • Ryan Gendron, General Sales Manager

      Customer Contact

      • John Leonardi, Customer Service Representative
      • Don McEwen, Vice President of Operations
      • Ryan Gendron, General Sales Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/21/2021

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I bought 2 cars from key Acura and traded in 2 cars both trades had payoffs. Key Acura failed to payoff my auto loan resulting in me being late for a car payment that I haven't had the car in over 2 months. I also did not get an option to decline the products in the finance office. There was 3000 dollars worth of warranties or maintenance and they then tell me it will take up to 8 weeks to process a refund after I had traded the the car I bought after only having it 3 months. Key Acura has hurt my credit badly and I deserve a refund as soon as physically possible. I was never given my lease contract for either car also. When I asked for proof of trade payoff they were not able to give me this and they said they sent the check to the wrong address. That is not my fault that they did not send the check to the right address but it only affects me and my fiancé's credit.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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