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          Find a Location

          Port City Nissan has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Port City Nissan

              120 Spaulding Tpke Route 16 Portsmouth, NH 03801-3140

            • Port City Nissan

              406 US Highway 1 Byp Portsmouth, NH 03801-4142

            Business ProfilePort City Nissan

            New Car Dealers
            Multi Location Business

            Contact Information

            120 Spaulding Tpke

            Route 16

            Portsmouth, NH 03801-3140

            Get Directions
            Visit Website
            (603) 431-6500

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers sales & service of new & used vehicles.

            Business Details

            This is a multi-location business.

            Find a Location

            Port City Nissan has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Port City Nissan

                120 Spaulding Tpke Route 16 Portsmouth, NH 03801-3140

              • Port City Nissan

                406 US Highway 1 Byp Portsmouth, NH 03801-4142

              Location of This Business
              120 Spaulding Tpke Route 16, Portsmouth, NH 03801-3140
              BBB File Opened:
              10/23/1970
              Years in Business:
              53
              Business Started:
              10/23/1970
              Date of New Ownership:
              10/25/1989
              Business Incorporated:
              10/25/1989
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of A91 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

              These agencies may include:

              New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

              23 Hazen Dr

              Concord NH 03305

              (603) 227-4120

              https://www.nh.gov/safety/divisions/dmv/

              BBB records show a license number of 2245 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

              These agencies may include:

              New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

              23 Hazen Dr

              Concord NH 03305

              (603) 227-4120

              https://www.nh.gov/safety/divisions/dmv/

              BBB records show a license number of 15590-RS for this business, issued by New Hampshire Banking Department

              These agencies may include:

              New Hampshire Banking Department

              53 Regional Dr STE 200

              Concord NH 03301

              (603) 271-8675

              https://www.nh.gov/banking/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Port City Suzuki
              • Port City Nissan, Inc.
              Business Management
              • Richard Fecteau, President
              • Justin Fecteau, General Manager
              Contact Information

              Principal

              • Richard Fecteau, President

              Customer Contact

              • Richard Fecteau, President
              • Justin Fecteau, General Manager
              • Brian Lehman, Sales Manager
              • Jennifer Fecteau, General Manager
              • Eric Haley, Business Administrator
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/20/2023

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I bought a brand new Nissan and it was underwarrantee. The seat belt kept getting caught between the car door and the car door post. Nissan has tried to fix the car door post a couple of times. They told me it was my fault not to check the seat belt was in the car correctly. This was all during the extended warrantee period. Recently I went to a used EV dealer. They made an estimate of resale value of my car and commented that the driver's side seat belt retractor was not retracting. I did not even realize there was a retractor on a seat belt. YES THERE IS A RETRACTOR. Everytime I get my 100 year old mother in and out of the car it retracts on her side. WHAT IS WRONG WITH THE REPAIR GUY THAT TOLD ME IT WAS MY FAULT. They had a faulty retractor for almost 4 years while it was under warrantee and now that its beyond warrantee I find out from another car dealer that there is a faulty retractor.
              Read More
              Read 3 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Emily K

              04/18/2023

              I traded my Armada for a 2022 Pathfinder. My son and mother can't ride in the passenger seat since the seatbelt goes across their necks. There is no height adjustment on the passenger seat and the seatbelt is at the lowest setting. It really is a safety issue that needs to be addressed by Nissan. I had the Pathfinder for 5 days and asked for my Armada back due to this issue. They would sell my Armada back to me for $200 more per month which included taking a hit on the Pathfinder. This is criminal if you ask me. I would gladly pay a rental fee for taking the Pathfinder for 5 days, but should be able to get my Armada back for what was owed. They don't care about their customers and need to do better as human beings. Plus the sensors on the doors don't work when wet... good thing we live in NH where it rains often. They won't fix that either even though it's warranty. I'll trade it somewhere else and take the hit.

              Local BBB

              BBB Serving New Hampshire

              More Info on Local BBB

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