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Find a Location

Universal Property Management has 1 locations, listed below.

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    Business ProfileforUniversal Property Management

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    235 West Rd Unit 7, Portsmouth, NH 03801-5600
    BBB File Opened:
    8/16/2017
    Years in Business:
    8
    Business Started:
    5/11/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brendan Phelan, Operations Manager
    Contact Information

    Principal

    • Mr. Brendan Phelan, Operations Manager

    Customer Contact

    • Mr. Brendan Phelan, Operations Manager
    • Nathan Dickey, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sean C

    1 star

    08/30/2024

    Rented my unit from *** over the last 5 years after my landlord hired them. During the five years that they have been running the property, no maintenances have been committed to my property. Upon maintenance requests put in this year, *** decided to evict me due to unlivable conditions. They have been summoned by the town health inspector for a violation of living conditions in the apartment that I'm in. There has also been many refusals to accommodate residents with issues of employees causing hostile environment at the property such as property damage, noise ordinance issues, or just plain hostile personality types

    Universal Property Management Response

    08/31/2024

    ****,

    Previously there were plans that you were aware of to renovate your unit, as you had verbally told us your plans to vacate. Unfortunately the work that needs to be completed is extensive and requires the unit to be vacant. Your plans changed and we worked with you as we thought that you would still be vacating within a few months.

    Since that has not been the case, we provided you with a notice to quit and gave you more than the minimum required time to find an alternative housing arrangement. We have also worked out a deal with you in regards to past due payments and have always worked with you when you needed assistance.

    We have been in touch with both you and the landscaper in regards to your disagreement. He is a subcontractor and not an employee of ours, but he did provide us with information that we confirmed to show that he is not in violation of any town noise ordinance. 

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