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          Portsmouth Chevrolet has 1 locations, listed below.

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            Business ProfilePortsmouth Chevrolet

            Used Car Dealers

            Additional business information

            Additional Info:
            Key Auto Center offers the sale and service of used cars.

            This firm has a branch location in Portsmouth.


            This firm was incorporated in the state of New Hampshire on
            August 7, 1990.

            This firm employs approximately 65 people.
            See all additional business information

            Contact Information

            549 US Highway 1 Byp

            Portsmouth, NH 03801-4131

            Get Directions
            Visit Website
            (603) 436-5010

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers used automobiles.

            Business Details

            Location of This Business
            549 US Highway 1 Byp, Portsmouth, NH 03801-4131
            BBB File Opened:
            3/25/1998
            Years in Business:
            30
            Business Started:
            1/1/1994
            Business Incorporated:
            8/16/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of A1285 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            These agencies may include:

            New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            23 Hazen Dr

            Concord NH 03305

            (603) 227-4120

            https://www.nh.gov/safety/divisions/dmv/

            BBB records show a license number of 2474 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            These agencies may include:

            New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            23 Hazen Dr

            Concord NH 03305

            (603) 227-4120

            https://www.nh.gov/safety/divisions/dmv/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Portsmouth Chevrolet, Inc
            • Portsmouth Chevrolet - Key Auto Group
            Business Management
            • Pete Joubert, Service Manager
            Contact Information

            Principal

            • Pete Joubert, Service Manager

            Customer Contact

            • Jon Miele, Business Manager
            • John Leonardi, COO
            • Anthony DiLorenzo, Owner
            • Pete Joubert, Service Manager
            Additional Contact Information

            Fax Numbers

            • (603) 743-3365
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/16/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Portsmouth Chevrolet is continuously offering their customers an extended warranty from ********* Protection that is for lack of better words, a scam. I’ve have recently become a victim of this warranty and I would advise this company to stop partnering with them. I’ve read through hundreds of complaints on Consumer affairs and complaints filed with the BBB. Chevrolet has to be aware of this scam, yet they still sell it to their customers. My car has been sitting at Portsmouth Chevrolet since Christmas. I purchased the warranty through this dealership. Provided all the necessary paperwork and I can’t seem to get a straight answer from either company. This has cost me thousands already.
            Read More
            Read 4 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bob S

            07/16/2021

            In 2015 I purchased a new Suburban from Portsmouth Chevy. At the time they sold me a $1325 Extended Service Plan for 7 years or 100, 000 miles. I tried to have a item fixed and it was denied by the First Extended Service Corp and they said it was Portsmouth's problem. They quoted sections of the contract that are not on the original contract. Do not buy from them.

            Portsmouth Chevrolet Response

            07/16/2021

            ****** ******* was told by First Extended Service Corp that the vehicle needed to be brought the Salem Ford car dealership for inspection. ****** was told that no claim can be processed without following the simple instructions. ****** then stated that he was going to just fix it and fight for the money after the fact. ****** was told not to follow through with these actions and that if the correct actions were not taken the claim would not be covered. ****** decided to fix these items himself without using his extended service contact.

            Customer Response

            07/19/2021

            That description was not accurate. Before any work was done I called First Extended Service and they told me that a mechanic needed to call them with the diagnosis, they never said were it was needed to be fixed. The mechanic spent 2 hours to diagnose both issues and called them. At that point they said I needed to take it to Salem Ford, not the "selling Dealer" as the contract states. I live more than40 miles from Portsmouth Chevrolet, the selling dealer, so that was not the problem. Since the mechanic had the car in parts and was into it for 2 hours of labor I told him to fix the issue. I assumed that Extended Service would stand by its original contract. In addition Extended Service never said if I followed through with the repair it wouldn't cover it.

            Local BBB

            BBB Serving New Hampshire

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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