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Find a Location

Quantum Fiber Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforQuantum Fiber Services

    Design Contractors

    Additional business information

    Additional Info:
    Quantum Fiber Services is an Optical Fiber Contractor that Specializes in Training, Consulting, Design, Engineering, and Technical Services. As a Unique Business within the Telecommunications industry, Quantum Fiber Services can not only help in any size network but they also can help teach those interested in understanding how to manage or repair your own fiber optic system, they even offer Equipment and equipment repair services to get you outfitted to become a tech and make sure to minimize any downtime when you fusion splicer or OTDR needs to be serviced/Certified at a cost far less expensive than its competitors
    See all additional business information

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Quantum Fiber Services LLC is a fiber optic training, consulting and technical services firm. They offer many Telecommunications and Network Services for Commercial and Residential Customers 

    • Smart Home Installations 

    • Home Automation and Security Network Design and Installation 

    • Telecommunications Contractor 

    • CATV Network Services 

    • 24 Hour Emergency Restoration Services 

    • Fiber Network System Design and Delivery 

    • Network Audits 

    • Fiber Optic Equipment Repair and Sales 

    • Fiber Optic Training and Certification 

    Business Details

    Location of This Business
    17 Farmington Rd Ste 2, Rochester, NH 03867-4305
    BBB File Opened:
    8/29/2022
    Years in Business:
    5
    Business Started:
    2/10/2019
    Business Incorporated:
    4/14/2021
    Licensing Information:
    • FOA (Fiber Optic Association Certifications)

      CFOS/I Certified Fiber Optic Specialist / Instructor 

      AFOT Advanced Fiber Optic Technician 

      CFxT Certified Fiber to the “X” Technician 

      (FTTx FTTH FTTA FTTP networks & PON/GPON design) 

      • CFOT Certified Fiber Optic Technician 

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Quantum
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Adam Evans, Owner
    Contact Information

    Principal

    • Mr. Adam Evans, Owner

    Customer Contact

    • Mr. Adam Evans, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I first ordered services from Quantum fiber in November of 2023. Tech came out and said they needed to run a new fiber line to my home. I waited for over a month and they had taken my payment for the first month. They then sent me an estimate of over $7800 to bring the fiber to my home. In their website they said it's a *** of $2000 for special installs and they cover $1500 and I would be responsible for $500. Well they didn't even provide me with this option. After filling an FCC complaint they reached out saying it would only be $70 for the install. I proceeded to order the service again and the tech came out and couldn't get me installed.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David D

    2 stars

    12/11/2023

    This company has terrible appointment scheduling that they will push back in their own accord meaning whatever date you want to start services they will push the day back and not tell you until the day of installation. This company further starts out appointments 2 weeks in advance so you wait 2 weeks then the day comes and they tell you they don’t have technicians so now you have to wait even longer for the services you already paid for. This company is more than likely a scam product that advertises a merging with centurylink!

    Local BBB

    BBB Serving New Hampshire

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