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ComplaintsforQuantum Fiber Services
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Complaint Details
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Initial Complaint
04/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I first ordered services from Quantum fiber in November of 2023. Tech came out and said they needed to run a new fiber line to my home. I waited for over a month and they had taken my payment for the first month. They then sent me an estimate of over $7800 to bring the fiber to my home. In their website they said it's a *** of $2000 for special installs and they cover $1500 and I would be responsible for $500. Well they didn't even provide me with this option. After filling an FCC complaint they reached out saying it would only be $70 for the install. I proceeded to order the service again and the tech came out and couldn't get me installed.
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Contact Information
17 Farmington Rd Ste 2
Rochester, NH 03867-4305
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
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TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.