Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Key Chrysler Dodge Jeep of Rochester has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKey Chrysler Dodge Jeep of Rochester

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    401 N Main St, Rochester, NH 03867-4350
    BBB File Opened:
    9/10/2021
    Years in Business:
    4
    Business Started:
    1/7/2020
    Business Incorporated:
    1/7/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Anthony DiLorenzo, Owner
    Contact Information

    Principal

    • Anthony DiLorenzo, Owner

    Customer Contact

    • Anthony DiLorenzo, Owner

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchased my car 10/2/2023 for $24,194. On my way home from the dealership after I bought it the check oil light came right on. The tires just passed inspection so I needed to buy tires before the winter. I had also noticed a crack on the windshield. I had called after and made them aware of all these issues the day I bought my car. Around the end of October I had started smelling a weird smell almost like spilt coffee. I emptied out my car and completely cleaned it. The smell was still there but I didnt know what it would have been.A couple weeks go by and the whole passenger side of my cars electrical stopped working. I called to make an appointment at the ********** dealership. As it got colder outside, the inside of my windshield and the inside of the sunroof would be a complete sheet of ice. I didnt think that was normal. I told the dealership of that problem when I brought it in to get checked why the electrical wasnt working.I brought my car into a ********** dealership on January 27th.They told me I would need a new door harness, which was covered by warranty thankfully, but they would need to order it and have me go back. They also found that the passenger back sunroof drain was clogged and all the water that wasnt draining out of the car ended up going inside of my car. There is a huge water stain on the ceiling and they said the carpets and foam insulation under the carpets is wet and moldy and needs to be replaced. They gave me an estimate of $1,200 to replace what needs to get replaced. I dont feel this should be an expense I have to pay as the dealership I bought the car from should have made sure the drains werent clogged with 6+ inches of dirt and leaves.I brought my car to a trusted car detailer to get a second opinion on it. He also told me that everything would need to be replaced as there is mold growing. I have been contacting the dealership frequently since I was informed about mold growth in my car. It has started to affect my health.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving New Hampshire

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.