ComplaintsforTeeruto
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Complaint Details
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Initial Complaint
12/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Place an order for a shirt on 11/03/23, total was $27.98 with shipping and was told tracking would be available within 7 days and delivery in approximately 10. I have yet to receive my order or tracking. I’ve emailed and called customer service, the phone calls are never picked up and emails are not returned.Initial Complaint
03/23/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Purchased a sweatshirt on 12/25/2022 online at tauntees.com. I was charged $57.73 with $7.99 of this for shipping. Noted standard shipping was 12-20 business days. I still have not received this item. When I check the tracking number it says it’s till processing. I’ve emailed customer support in February and again in March with no response. I attempted to click the link online for customer support and it does not work. I also attempted to call the phone number listed online and it says the number is no longer in service. I am not getting any response from this business while still waiting for a gift that my daughter spent her money on for Christmas. Please helpInitial Complaint
01/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a Australian shepherd cup on January 6th and paid $39.99 and it's still being processed but the card I use says they received their money already. I'm waiting a full refund from this company.Initial Complaint
12/12/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought a sweatshirt from this company on October 20th under the impression from the website that it would be delivered by October 29th. It didn’t arrive until November 3rd, and I no longer need the item. When I reached out to customer service to make a return They sent me an address to make the return. I shipped the return and paid for postage, the package was immediately sent back to me as it was a fake address that I was given. After reaching out to customer service again, they stopped responding to my emails.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.