Business ProfileforDirect Screening

not impressed with this service. you get the results super quick but not what you expected. they should say they only go back a certain number of years. I chose the national check for 16.95$ and all I got was one state. I have reached out to see what thy company can do to get all my history but no response. I would not use this service if you want a deep dive into your past history, it's only a superficial result. not sure if they mislead what they offer on purpose but definitely don't explain exactly what they offer

Here is our last email in a series of emails to this person:--------------------------------Dear xxxxx,You shouldn't be using a FCRA compliant website if you read our data coverage and you need to ask the questions you did.We are used by very large corporation and hundreds of other entities and not one of them has said our website is unclear.I have refunded your fee and closed your account. We will not support any future orders from you or on any of our other websites.***** ----------------------------------Some people do not read what they are purchasing. This person shouldn't be using a FCRA website that follows federal law as to what they criminal records they can and can't return. This person made legal representations to us, but apparently just checked the boxes rather than actually read the actual representation or he wouldn't be writing this review. In any case, despite the above, we refunded his fee. Yet he says we did not receive a refund.Every six months or so among the thousands of customers we have is a person like him. He knows he received a refund but complains to the BBB anyway. We also have a series of email from this person Yet he says we didn't respond. Just a really odd review.*****