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            Business ProfileMoveras, LLC

            Transmission
            BBB accredited business

            Contact Information

            22 Northwestern Dr

            Salem, NH 03079-4810

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            (877) 866-8372

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            Customer Reviews

            1.57/5

            Average of 23 Customer Reviews

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            Customer Complaints

            51 complaints closed in last 3 years

            16 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 5/25/2017

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Moveras specializes in re-manufacturing of transmissions for the retail automotive aftermarket. Transmissions are rebuilt for both domestic and foreign vehicles.

            Business Details

            Location of This Business
            22 Northwestern Dr, Salem, NH 03079-4810
            BBB File Opened:
            12/30/2008
            Years in Business:
            18
            Business Started:
            1/1/2006
            Accredited Since:
            5/25/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. John Cutter, President/COO
            Contact Information

            Principal

            • Mr. John Cutter, President/COO

            Customer Contact

            • Mr. Bret Morrison, CEO
            • Mr. John Cutter, President/COO
            Additional Contact Information

            Fax Numbers

            • (603) 685-0405
              Primary Fax

            Phone Numbers

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            Customer Complaints

            51 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            06/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            So this all started in October of 2023. I ordered a transmission through my mechanic, took a few weeks to get it & get it put in. By Thanksgiving it was pouring transmission fluid & the yoke was damaged. Replaced again. Got it back around Christmas, drove it until February 24, 2024 & it was pouring transmission fluids again. Replaced again. Got my vehicle back in March & drove it for 3 weeks until the transmission locked up. I had been waiting for over a month to get the replacement transmission in. Come to find out the transmission was sent to the store without any customer information & had been sitting there for 2 weeks before I finally figured out where it was. So now I have been through the claims department, customer service & shipping department without one person getting things right. I have asked for someone higher up, emailed & called without anyone calling back. There are now more ************ need it taken care of this week. The yoke has been damaged again & we havent even been able to get someone to call back about getting parts sent out. I am looking for a good lawyer to help me out with this situation & the $6K I am now out of pocket for a POS transmission, 3 times, as well as the labor I have had to pay since Moveras will not pay for replacement labor.
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            Read 50 More Complaints

            Customer Reviews

            23 Customer Reviews

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            Most Recent Customer Review

            Mikey T

            07/11/2024

            I cannot speak of the quality of the transmissions themselves, but I had purchased one through remantransmission.com and thank God for reman being total worthless waste of time as well I had to back out of Moveras transmission. By the look of some of the reviews Im grateful I did because Im not paying that over and over and over and over and over again. After speaking with the customer service guy about canceling my transmission he also explained to me that the warranty was only good if I get a new radiator or this oil transmission cooler box thingy whatever thats more money anyways make up your mind like them or dont.. and the reason for the three stars is, I had a decent customer service rep. ****** my order before they got on the diagnostics test.
            Read 22 More Customer Reviews

            Local BBB

            BBB Serving New Hampshire

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