ComplaintsforHonda Stratham
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Complaint Details
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Initial Complaint
03/06/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I would love to find an honest car dealer. Honda Stratham is not it. Went there with my 22 year old son to make his first real vehicle purchase. The truck is nice, don't get me wrong, and in today's market, prices are what they are. $25,000 for a truck with 110,000 miles on it. However the website said that it came with a 90 day 3,750 mile warranty. Screenshot can be provided as evidence. We went down and did the usual test drive stuff as one does. When discussing with the salesman, I inquired about the warranty and was told that, owing to the mileage, it would only have a 30 day warranty. Disappointing, but ok. When signing paperwork with the finance gentleman and declining their overpriced aftermarket warrantees, we were subsequently informed that the truck would be sold "as is" with no warranty. Thankfully I was able to get a better priced warranty through my credit union. I won't be returning here. Not knocking the vehicle. It's a solid truck. Shady business practices though....
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.