ComplaintsforAnderson Auto LLC
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Complaint Details
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Initial Complaint
06/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
When I purchased the vehicle, I was told by Anderson auto that there was nothing wrong with it. When the dealer drove it to my home and left, I started it and the check engine light was on. I brought it to a mechanic and was told it will either need a new timing belt or a new engine and that the heating and A/C don’t work. There was also a clunk noise in the front, which might mean the struts will need repair. I’ve attempted to contact Anderson Auto; at first they said they’ll repair everything themselves, I sent them the diagnostics from my mechanic, it took them 2 weeks to get back to me. I contacted them again on may 17th, I was told owner would contact me asap. I never received a call.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.