Business ProfileforHourglass Laser Center

On 11/3/22 I had appointment at 3 pm for laser service with Tina, the manager of the center. I was suppose to receive two 20 minute laser services(one session on the front and back of my body), and one 10 minute session on the vibration machine. I was also scheduled to get my weight checked and all the body measurements done. I signed up in September for 6 sessions(each session is about 50 minutes long). I was told that I would get weighed every session and my body measurements would be done several times. This did not happen. I was weighed on my first session and my measurements were done, but after that these were not done again. Every time I went in for my appointment, I would ask if my measurements could be done. I was told that the paper work to record my information was being updated and was not available. I was disappointment because I wanted to see if the services I paid for upfront was working. On 11/3 I received the first 20 minutes laser session but I did not get my second 20 minute laser session because I was rude to Tina. She left me waiting in the room and I went out to the next office where she was working and interrupted her so she was upset. She told me I was rude and she canceled my 20 minutes session. She told me she would speak with the owner of the business, and he would get back to me regarding refunding me some of the money I paid for. I realize I was rude and I feel badly, but I paid for services upfront, that I did not receive. I would like some money refunded. I called on 11/.9/22 to speak with the owner and he was not available. I spoke with Tina and she told me she would let him know that I called. A week later I emailed the center and I have not heard back.