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            Business ProfileSpinnaker Insurance Company

            Insurance

            Contact Information

            1 Pluckemin Way Ste 102

            Bedminster, NJ 07921-1541

            Visit Website
            (888) 221-7742

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1 Pluckemin Way Ste 102, Bedminster, NJ 07921-1541
            BBB File Opened:
            12/3/2019
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Insurance companies

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/12/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            Spinnaker is the insurance company for a 4 Plex I purchased. It got hit by a tornado and my coverage paid for any lost rent from the damages. We had to sell because the city required repairs our insurance didn't cover and we didn't have the money to pay for them out of pocket. We were getting our lost rent checks from Spinnaker up until we sold and now they've completely ghosted us. I've called and left messages and emailed so many times and NEVER get a response. We are owed one month lost rent for September and a prorated amount for October. We lost everything, all our savings from this. We have a contract with Spinnaker and I expect it to be honored and fulfilled. Policy number is SPIN1H0003.
            Read More
            Read 7 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jamie P

            04/20/2024

            I do not recommend getting home insurance that is underwritten by Spinnaker Insurance Company. This company was less than truthful. They did not respond to my questions or concerns in a timely manor. They did everything they could to deny a legitimate claim that they ultimately had to approve after a lengthy appeal. This company lacked empathy and knowledge. Spinnaker Insurance Company has been horrible to deal with.

            Spinnaker Insurance Company Response

            04/23/2024

            Thank you for the feedback. We are sorry to hear about your experience with your claim. We have notified our leadership team who will investigate the issues raised in your review and you will be contacted by someone who has reviewed the matter.

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            BBB Serving New Jersey

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