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ComplaintsforDomino's Pizza Bellmawr
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Complaint Details
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Initial Complaint
07/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 6/1/24 I placed a delivery order via online. Order consisted of 2 med pizzas, an order of bread, and 2 Lrg Philly Cheesesteak pizzas. One of the Cheesesteak pizzas arrived smashed and all over. the box. I called and complained about how pizza arrived and person on phone stated I could receive a new one or receive a credit. I requested a credit. Tonight on 6/27 I attempted to order above pizza using the credit I was promised and they had no record of credit given to me. When I called business they said there was nothing they could do about it due to the length of time between now and my previous order. I was never told there was a time frame of such credit. Terrible customer service. Their response to me saying I was going to contact BBB was "go ahead".
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.