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ComplaintsforCountryside Paving Co., Inc.
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Complaint Details
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Initial Complaint
05/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
It was this past August 2021 when Countryside Paving *** completed its paving and resealing project. After looking at the driveway, the brand new curbs the landscaper has just put in were sprayed sealer and one looked burnt from the tape Mr. **** down. Moreover, my entire driveway was flaking/pealing just weeks after his resealed. That week I had to follow up with Mr. ** few times to get this corrected. Mr. ***** shows up unannounced. I show ************ the different areas that are peeling and he tries to tell me it's my gutters overflowing causing some of it. I disagree and he then goes on to say, oh so you have been a professional paver for the last 40 years. I say no but I know my gutters are not overflowing. When we looked at other areas of the driveway that are nowhere near the gutter, he tells me it is just dirt again. I again disagree and he responds "oh yeah you are the professional." We keep talking and I ask Mr. **** he wants to fix this and he said he will let me know. He said if he reseals the driveway they would need to power wash the entire thing first. I asked him why he didn't do that in the beginning and he simply responded that he was not sure. I told him that I would not pay for the resealing which he said okay but told me that I would have to pay for the power washing.I told him that I would like him to either reseal the driveway correctly or give me my money back. Mr. ***** says he would give me half my money back. I responded and said he has three options, reseal, give me all of my money back, or I will post my experience. He then gets right ** in my face and threatens me with "if you go to f****** social, you and I are going to have a real f****** problem."
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.