ComplaintsforAmazing Roofing
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Complaint Details
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Initial Complaint
06/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I sent a request for roof cleaning to two different companies. We needed unsightly ****************** streaks removed. Amazing Roofing contacted us with an original quote of $3600. I told the owner *****, we couldn't afford such an amount. We went back and forth and he explained it was a difficult job (my home is a single level home with less than **** square feet living space.) and the solution was very expensive. On completion of the job, my wife and I were very dissatisfied with the results. The owner said it get better with time and rain. We've had very heavy rain the last few days and there is very little improvement. I've called ***** to say we are not at all happy with the results. Later in the week we received the second quote from ****************************** in ******, ** with a quote of $798.62 tax included. I told ***** at Amazing Roofing that since we were so unhappy with the results we would consider the price of his competitor as more than enough as payment in full, and asked to please return $1400 and we'd call the job completed. This is a most unsatisfactory job, even at an $800 price, but we would consider it settled with his return of $1400.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.