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Additional Information

Not BBB accredited

Additional Information for CardCash.com

View full profile

This is a multi-location business.

Find a Location

CardCash.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CardCash.com

      990 Cedarbridge Ave Ste B7 Rm 365 Brick, NJ 08723-4159

    • CardCash.com

      319 Us Highway 130 Ste 123 East Windsor, NJ 08520-2735

    Location of This Business
    990 Cedarbridge Ave Ste B7 Rm 365, Brick, NJ 08723-4159
    BBB File Opened:
    10/15/2008
    Years in Business:
    18
    Business Started:
    4/1/2006
    Business Incorporated:
    7/22/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • CardCash Exchange Inc.
    • ABC Gift Cards
    • Card Cash
    Business Management
    • Mr. Marc Ackerman, COO
    • Mr. Yali Elkin, Executive Vice President
    • Mr. Tom Ochoa, Executive Vice President
    Contact Information

    Principal

    • Mr. Marc Ackerman, COO
    Serving Area
    • NJ
    Service Type
    Payment Methods
    • Most major credit cards, PayPal, ACH and Bitcoin
    Refund and Exchange Policy
    • CardCash offers a 45-day card balance guarantee so customers will feel safe buying gift cards from them.
    Business Categories
    Prepaid Credit Cards

    Pattern of Complaint

    Consumers have reached out to BBB with reports card balances have disappeared after the 45 day guarantee expired, prior to being used by the consumers.

    On July 25, 2016, BBB contacted CardCash to address a possible pattern of complaints.

    CardCash advised BBB they began adding an insert when mailing out physical cards. The insert includes a step stating “Use the full balance of the card within 45 days of the purchase”. This information will also be included in emails sent to customers who purchase digital cards. CardCash added the information to their website as well.

    BBB continued to monitor incoming complaints. As of October 31, 2017, BBB determined the steps taken by the business failed to eliminate the underlying cause for this pattern, which continues.

     

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