ComplaintsforEquiJet, LLC
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Complaint Details
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Initial Complaint
04/29/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I shipped a horse from ******* to the *************. After having issues getting the correct **** for 2.5 months, we can not get the passport for the horse. There is another person that shipped a horse at the same time. The horses arrived in the ************* in January. We still dont have the passports for these horses and we are almost to May. Email get responded to occasionally. We have been told for the last 4 months they are in the mail and tracking numbers will be sent. None of the above has occurred. The passports for these horses are essential. We have paid for the cost of shipping. We are needing these passports.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.