ComplaintsforHoboken Boat Charters
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/28/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This marina carries out fraudulent and predatory practices to entice people to sign contracts for boat dockage. The marina purposefully promises certain things in the contract and in-person knowing that those representations are false. For example, this marina is extremely rough and is unprotected. The marina manager, Adam L., drafts agreements promising a breakwater system to make the marina calm. Once you pay your money he tells you all kinds of nonsense about how the breakwater will never be installed and then refuses to refund your money. He takes the position that the language in the contract doesn’t really apply to anything. It is literally the legal definition of fraud. They refuse to refund the money even after you leave the marina and are no longer using their services due to their fraudulent practices. This is a bait and switch scenario and they have been doing this for years. They also list amenities that do not exist, and advertise services that do not exist.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.