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Find a Location

Aqua Products Inc. has 1 locations, listed below.

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    Business ProfileforAqua Products Inc.

    Pool Supplies

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    Additional business information

    Additional Info:
    This company offers the manufacturing of robatic swimming pools products.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers robotic pool cleaners.

    Products & Services

    Robotic Pool Cleaners

    Business Details

    Location of This Business
    25 Rutgers Avenue, Cedar Grove, NJ 07009-1443
    BBB File Opened:
    7/25/2003
    Business Started:
    3/1/1981
    Business Started Locally:
    3/1/1981
    Business Incorporated:
    3/1/1983
    Type of Entity:
    Corporation
    Business Management
    • Mr. Albert Sànchez, COO
    Contact Information

    Principal

    • Mr. Albert Sànchez, COO

    Customer Contact

    • Mr. Albert Sànchez, COO
    Additional Contact Information

    Fax Numbers

    • (866) 556-7415
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    There is no solution to my problem with this company. I have called numerous times to try and resolve my issue but all I got was customer service talking over me or just hanging up on me. I had issues with power supply on that they did send out a new power supply but that only lasted a week because that power supply was faulty as well. So by that power supply being faulty also damaged the pool robot which caused a short to motor and burning it out. I called them to replace the pool robot as well but all I got was rude customer service and hung up on. I requested to speak to a supervisor they took my number and told me the supervisor would call me back. It's been days and not one response. I have tried many times to call and come to a solution but all this company does is have rude customer service and no resolution on issue. All I am asking for is to replace the pool robot and power supply. This isn't the first time I purchased from this company so you see I do like their products but this time they really disappointed me. Hopefully it comes to a solution. Thank you

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving New Jersey

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