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ComplaintsforUSA Payroll
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I work for a small business. This company handles payroll for my employer. I recently noticed that my deductions and taxes are being withdrawn incorrectly. I've attempted to notify the company in order to get it resolved. I've made three attempts by phone.September 2022, January 9, 2023 and January 27, 2023. I get the same response each time. The account manager is out to lunch and will call me back upon their return, but I never get a returned call.This isn't the first major error this company has made regarding calculating deductions and taxes, however, as a mere employee, it is beyond my control. The office manager claims to get no response when having to correct issues also.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.