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Find a Location

Cherry Hill Imports Corp has 1 locations, listed below.

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    Business ProfileforCherry Hill Imports Corp

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Auto Sales, Service and Parts

    Business Details

    Location of This Business
    2261 Marlton Pike W, Cherry Hill, NJ 08002-3308
    BBB File Opened:
    1/18/1983
    Years in Business:
    43
    Business Started:
    2/2/1981
    Business Incorporated:
    5/1/1987
    Type of Entity:
    Corporation
    Alternate Business Name
    • Cherry Hill VW
    • Audi of Cherry Hill
    • Porsche of Cherry Hill
    • Cherry Hill Audi
    • Cherry Hill Porsche
    Business Management
    • Mr. Michael Hartung, Owner
    • Mr. Lou Dimattia, Director of Operations
    Contact Information

    Principal

    • Mr. Michael Hartung, Owner
    Additional Contact Information

    Fax Numbers

    • (856) 486-4788
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I took my car to Audi for service about two months ago. There were significant repairs that needed to be made as the car couldnt drive without spitting out exhaust. They made the repairs and two days later I received another check engine light. I brought it back and they needed to do MORE repairs. One week later, another check engine light that led to more repairs! Now, I am trying to go complete state inspection, no lights or anything are on but I keep failing because the computer has not been reset as a result of the work they did. I called to talk through it with them and they wanted to charge me again to reset the computer even though that should have been a part of the package of initial work. The guy on the phone was combative and ******* me through the process. I want Audi to finish the job and not charge me even more to complete the reset they should have done initially.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark D

    1 star

    10/09/2023

    Cherryhill Imports **************** Was taken advantage and tried to pay cash or check and was asked to do Audi Finaincial so they could make $900.00 i came home loged in and hit payoff and it cost me $97.00 eztra dollars in 5 days they asked me to waith 45 days this would have wasted a lot more of our money.Do not deal with them over paid for Warranty Tire, Paintless Repair, Scratch, Rim and Interior the one time we had a scratch they said thats ***** to remove and have bumber re calibrated Took to Body shop in Burlington, ** who works on high ends cars and he fixed like factory for $350.00 they have canceled our volkswagon reservation IT at Volkswagon was able to restore the Reservation then they indicated they did not wish to continue business with us.They tried to price ***** me on the Porsche GT4RS 100 K over and we did not except they *************************** Sales Person, Tried to purchase our Audi 2023 E-tron Back $87,000 for 50 K in just 3 months so they could sell the RSQ8 at 17***** including their over MSRP of 2***** This dealership makes poor choices on a daily basis in all areas customer satifaction on sales and service, Parts Delivery then they say if you want a loaner you had better of purchased the car from us! Formal complait in with all brands Registered now!We will seek full prorated after care refund if you do not perform service you can not keep the money, They had lost my deposit on the Porsche $1,500.00 ****** stated " we do not loose money here" We provided another $2,500.00 and had to fight for that return.In My opion they are number 1 worst for service and sales can not even follow simple building instructions From Porsche 6.5 million new building and Porsche indicated they did not do the correct thing! The Owner took 15 years to adhere to the Porsche facade outside and inside that they like all dealers to conform to, Cherry Hill Imports wondering why they were not given allocation.Stupid people always get what they deserve.review HORRIBLE

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