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          Find a Location

          Rin Robyn Pools has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Rin Robyn Pools

              1 W Main St Chester, NJ 07930-2407

            • Rin Robyn Pools

              21 US Highway 46 Hackettstown, NJ 07840-2623

            Business ProfileRin Robyn Pools

            Private Pool
            Multi Location Business

            Contact Information

            1 W Main St

            Chester, NJ 07930-2407

            Visit Website
            Email this Business
            (908) 879-9411

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers Swimming pool design and construction

            Business Details

            This is a multi-location business.

            Find a Location

            Rin Robyn Pools has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Rin Robyn Pools

                1 W Main St Chester, NJ 07930-2407

              • Rin Robyn Pools

                21 US Highway 46 Hackettstown, NJ 07840-2623

              Location of This Business
              1 W Main St, Chester, NJ 07930-2407
              Email this Business
              BBB File Opened:
              10/15/2003
              Years in Business:
              66
              Business Started:
              6/1/1958
              Business Started Locally:
              6/1/1958
              Type of Entity:
              Corporation
              Business Management
              • James Robyn, Owner
              Contact Information

              Principal

              • James Robyn, Owner

              Customer Contact

              • James Robyn, Owner
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/02/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Complaint Details Unavailable

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              marc A

              08/31/2023

              DO NOT USE THESE HACKS !!!!!!!I purchased a NEW Jacuzzi J245 in Febuary, installed in March. It was leaking by July. Only 4 months old. They sent techs out multiple times, and could not find leaks. The techs do not seem trained. Its more like part time college kids. They shredded the insulation, scratches in wood , etc , looking for leak. I feel like I now own a 20 year old hotub that has had 7 leaks fixed over 20 years. Its was only 4 months old.I have called repeatedly, requesting a manager. It has been 6 weeks now, NO call, NO fix. The hottub now sits on blocks on my patio, thats the way they left it Also leaving pieces of insulation all over my yard and patio.It was suppost to be a fun summer, it it is misery.I field complaints from the family on a daily/weeky basis Go with any other company, you cannot do worse than *****************

              Rin Robyn Pools Response

              09/05/2023

              We're sorry that **************** had a problem with his 4-month old ******* hot tub. The tub suddenly started leaking and the water was coming through the foam insulation. The only way we could find the leak was to remove the insulation. Ordinarily, leaks like this in a hot tub are coming from the plumbing - but in this case, the leaks were coming through 3 of the tub's lights because the lenses were cracked. We've never seen that before and in following up with *******'s Tech Support learned that ******* had found this before in a few of their tubs because the lenses were being overtightened in the factory when the tub was manufactured. New lenses are on the way and we'll be able to replace the cracked ones and replace the foam insulation - all done under warranty. We are proud of our service technicians and disagree with ******************** emotional characterization of them.

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