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Customer ReviewsforRecord Click LLC
12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Joe B
5 stars12/14/2022
The team at Record Click was responsive and accurate. I have completed two research projects with them, and I am absolutely well pleased with the results. Record Click researched both my ascendency and then my wifes. They were able to trace my lineage back to the ****s in the U.S. and ****** and my wife's ancestors in Europe during and preceding World War II. The reports they provided were well organized and presented the information in a very useful format. Their ***************************** allowed me to download numerous documents, photos and scanned images that they used in their research. I highly recommend Record Click for genealogical research.Record Click LLC Response
12/15/2022
Thank you very much for you kind words and allowing us to work your project.Review from Troy A
5 stars09/10/2022
After spending 15 years researching my parent's ancestry, the low hanging fruit of what was easy to collect and determine who was who was done quickly. I was fortunate to collect data from others that was already determined. Early on I hit two road blocks I finally had to tackle. The two problems I had were a single parent family (missing father) and tracing back the immigration into another country in the same family. Having done a Y-*** test to help determine my true surname, it helped get closer to who the missing father was in the family. I hired Record Click (RC) to help in my understanding with the interpretation of the *** results and help with the triangulation process of identifying what family and individual in that family was the missing father. In order to accomplish my goals it requires OTHER *** testers to communicate data what they know with me. RC pointed me in the right direction until I can get more info from others.RC did what is challenging to do concerning this type of work for me. They researched in a methodical manner AND in an organized fashion. When hiring them, provide everything you know at one time in the beginning since time is money. ** identified a family that has five men that could be the missing father. RC provided documentation (census reports, a wedding notice, Find a Grave info, and a will) that is the core of my current research. Thank you RC.Record Click LLC Response
09/10/2022
Thank you very much for the kind words ****. It was a pleasure working on your project and look forward to assisting you in the near future.Have a wonderful day!Review from Carrie K.
2 stars02/08/2022
The research Record Click didn't have a lot of results or documentation to substantiate the relationship of brothers between **** and *****************************. There were two ship records but these are common names in ****** culture. My research didn't show they were brothers. It would have been nice to see more research from ******; i.e., household records, moving out/moving in record, birth records, etc. I was disappointed for the money that was spent, 20 hour package, only four documents were produced. The rest shown in the project portfolio were all from my research. After a few communications with ***** I was able to get links to the documents that were provided. The project manager was unable to. ***** was very accommodating. The level of communication was next to nothing. Just two - will be starting the project soon and will be finished with the project by the next week. That's it. Disappointing!!I think I would find another genealogy company to see if I can get more concrete results.Record Click LLC Response
02/12/2022
Thank you ****** for your kind words. We always strive to exceed customer expectations. Unfortunately, your Swedish research didn't yield too many results and we wished that w could have found more.Thank you and we wish you the best results in your research.ManagementReview from Rosemary C.
5 stars01/01/2022
Well, While it has been a while since I hired a Genealogist to do Research for me, I can say I was very Pleased with the Level of Communication I received as you worked to get Access to the records I Requested. I liked Receiving scans of the pertinent records and have Downloaded them Into my Files. Thanks for your Oversight and your Legwork!!Record Click LLC Response
01/02/2022
Thank you ********. It was a pleasure working on your project.Review from Terence W
5 stars12/16/2021
Never in my wildest dreams would I have thought that within a week of speaking to Record Click about my search for my fathers family, I would be looking at the family history. Words will never be enough to say thank you, it is certainly better than winning the lottery!!Record Click LLC Response
12/17/2021
Wow, thank you very much for your kind words *******. We really enjoyed working on your project.Review from Frank G
5 stars11/25/2021
Hello Record Click Team, I have just received our mail from ************** in ***. What a wonderful surprise, the copies of the Death Certificates. Thank you all so very much for all your help & assistance in obtaining the certificates, it is greatly appreciated. Sincere Thanks to you all.Record Click LLC Response
11/26/2021
Thank you very much for the kind words. It was a pleasure working on your project.Review from Frank G
5 stars11/23/2021
Hello Record Click Team, I have just received our mail from ************** in ***. What a wonderful surprise, the copies of the Death Certificates. Thank you all so very much for all your help & assistance in obtaining the certificates, it is greatly appreciated. Sincere Thanks to you all.Record Click LLC Response
11/25/2021
Thank you ***** for your kind words. It was a pleasure helping you with your search.Review from Albert C
5 stars11/08/2021
Wow! Quick service and clarity. Requested a copy of my birth certificate and it was delivered within a week. Great customer service when ordering it over the phone! Super communication skills: spoke clearly and repeated all the information for clarity. Two thumbs-up!Record Click LLC Response
11/09/2021
Thank you very much for your kind words ******. It was a pleasure assisting you with your genealogy research.Review from Beverlee K
5 stars10/30/2021
My experience with Record Click was exceptional and mainly because I am on the trail of my third great grandfather who has been eluding me for a very long time. My daughter will never be satisfied until she has more proof, but it is difficult dealing with records before **** and I understand that. At least I have a direction now. I have downloaded all of the material and am so grateful to get the new information. It took two professional genealogists, actually three if I count the information *********************** did about 10 years ago. By putting the three together, the story has started to emerge. I have been very please with the work that was done. *****************************Record Click LLC Response
10/31/2021
Thank you very much ******** for the kind words. It was really nice helping you achieve your goals. ****Review from Michele M
5 stars10/27/2021
Outstanding Research - During a pandemic and environmental crises, ************************* and ************************* researched and delivered ancestry documents that went back to the 1600's in Great Britain and ******. Their thoroughness enabled me to leave a lasting legacy for my family. They worked diligently and thoroughly to satisfy my research needs. Many thanks from the bottom of my heart.Record Click LLC Response
10/28/2021
Thank you very much for your kind words. It was really nice working on your project and we are happy that we delivered great results.
Customer Review Rating
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