Business ProfileforRenewal by Andersen of Central/Northern, NJ

Our contract with ******** commenced 2/7/24. BEWARE, between the fine print in the contract and the verbal mis-representations, are cause for us to file impending legal action, which we intend to pursue. The total cost of obtaining multi windows and 4 panel sliding door, was $34K, and the so called "savings", brought it to $24k. Options, either pay for it upfront, but a wiser decision was to use their 0- finance program thru Greensky, their credit company, which we chose. AFTER many weeks, of calls & email exchanges, concerning incorrect size measurements, work scope, etc.,another person from ******** came to to remeasure...Our house is a 200 year old farm house, why we had such concerns about the work, which also required a new header, etc, We were ASSURED by both the sales person, ***** and the person who came to re-measure, that "all would be taken care of" as this was part of the install, incorporated into the quoted price of $24k. The next event is getting a permit notification from the Town, that ******** filed, for a permit of $38k (not $24K) and at a cost of $800 plus. I called ********, spoke to someone who agreed that was "all wrong and to disregard" it, which I did. then came more mess: in the installation process, the mess with the header and an incorrect tying ceiling beam to header (no clips) and ceiling for the door. Damaged door frame, incorrect glass. No trim as selected. All noticed by the town building inspector who then produced a STOP WORK ORDER. We were now required by Town, to hire an architect to produce drawings for this work. (add'l cost $2000.), which I immediately called ****** ***********), their Good Will Ambassador" (a joke) and complained. He told me not to worry about it, ******** would reimburse. Now their promise to make everything perfect, delayed us from living in the house, for 2 months and we had to have our own contractors complete the job (another $5000k). Yes I have pics of all.